Privacy Policy

Last Updated: November 5, 2026

1. Who We Are

Avrenlora is an online store operated by Pingliang Zhengchangshun Industry and Trade Co., Ltd. (“we,” “our,” or “us”). Pingliang Zhengchangshun Industry and Trade Co., Ltd. is responsible for the personal information described in this Privacy Policy.

Website: https://avrenlora.com
Business Address: Units 1-3, Ground Floor, Building 18, Hongda Guosheng Steel Market, Kongtong District, Pingliang, Gansu, China
Email: service@avrenlora.com

2. Information We Collect

Depending on how you interact with our store, we may collect:

• Contact details, such as your name, email address, telephone number, billing address, and shipping address.
• Order information, such as products purchased, transaction details, payment status, and order history.
• Account information and preferences, if you create an account.
• Customer service messages and other information you submit to us.
• Technical information, such as your IP address, device and browser information, website activity, and cookie identifiers.

Payment information is processed by the payment providers available at checkout. We receive information needed to confirm and manage transactions. We do not receive or store full payment card details unless expressly stated at checkout.

3. How We Use Information

We may use personal information to:

• Process orders and payments and arrange delivery.
• Provide order updates and customer support.
• Handle returns, refunds, and exchanges.
• Maintain, secure, and improve our website and services.
• Detect and prevent fraud or unauthorized activity.
• Send marketing communications where permitted by law and subject to your preferences.
• Comply with legal, accounting, and other applicable obligations.

4. How We Share Personal Information

We may share information necessary to operate our store with service providers, including:

• Our e-commerce platform and website hosting providers.
• Payment processors.
• Shipping, delivery, and fulfillment providers.
• Customer support providers.
• Analytics and advertising providers, where used.

These providers may process information on our behalf or under their own privacy terms. We may also disclose information when required by law or when reasonably necessary to protect our customers, rights, or services.

Advertising and Analytics

Where we use AppLovin advertising services or related pixels, cookies, scripts, or integrations, certain information, such as device, browser, advertising, and website interaction data, may be collected or shared for advertising, measurement, attribution, and related purposes, subject to applicable law and your privacy choices.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functions, security, analytics, and advertising. Where required by law, we will request consent before using non-essential cookies. You may manage your preferences through the cookie controls available on our website or through your browser settings.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide our services, manage transactions, resolve disputes, and meet legal obligations. Retention periods depend on the type of information and the reason it was collected.

We use reasonable technical and organizational safeguards to protect personal information. No online system can guarantee absolute security.

7. International Data Transfers

Your information may be processed in countries other than the country where you live, depending on where our service providers operate. Where required by law, we use appropriate safeguards for international transfers.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information; object to or restrict certain processing; request a portable copy; or withdraw consent.

You may unsubscribe from marketing emails using the unsubscribe link in the email. To submit a privacy request, contact us at service@avrenlora.com. We may request information needed to verify your identity and process your request.

9. Children’s Privacy

Our website is not intended for children who are not permitted to use online shopping services under the laws applicable to them. We do not knowingly collect personal information from children in violation of applicable law.

10. Third-Party Websites

Our website may contain links to third-party websites or services. Those services operate independently and may have their own privacy policies. We encourage you to review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We will provide additional notice where required by law.

12. Contact Us

Pingliang Zhengchangshun Industry and Trade Co., Ltd.
Trading as Avrenlora
Business Address: Units 1-3, Ground Floor, Building 18, Hongda Guosheng Steel Market, Kongtong District, Pingliang, Gansu, China
Email: service@avrenlora.com
Website: https://avrenlora.com